BS ISO 10667-2 pdf download Assessment service delivery — Procedures and methods to assess people in work and organizational settings Part 2: Requirements for service providers
This part of ISO 10667 establishes requirements and guidance for the service provider in working with a clientto carry out the assessment of an individual, group or organization for work-related purposes and to deliverquality assessment services.
This part of lS0 10667 addresses the requirements for the service provider with respect to, among other areas:a) the choice，integration，implementation and evaluation of assessment procedures and methods in
making recommendations to a client who has an assessment need, in carrying out and delivering suchassessments, and in assisting the client in communicating with assessment participants and others;
b)the interpretation of assessment results and subsequent reports;
)the handling and storage of personal data of assessment participants and of assessment data;
d)the required competence and professionalism of the service provider and others under its control who are
taking part in the assessment process;
e)organizational-related decisions, e.g. training, team building,ascertaining organizational culture or morale.This part of lSO 10667 also contains guidance for the service provider in the delivery and use of assessmentmethods and procedures that can be carried out for one or more of the following work-related purposes madeby or affecting individuals, groups or organizations, including, but not limited to:
employment-related decisions,e.g. recruitment,selection，development, appraisal，promotionoutplacement,succession planning and reassignment;
career-related decisions, e.g. recruiting, coaching, guidance, vocational rehabilitation, and outplacementcounselling;
group decisions,e.g. training initiatives, team building, etc.;
– organization decisions,e.g. restructuring, climate and culture initiatives, mergers and acquisitions, etc.No technical professional standards form part of lSO 10667.However, the quality of assessment proceduresand methods should be considered in relation to the purposes of the assessment, the relevance of the measuresinvolved, their validity,reliability，equity，standardization and any issues relating to special needs of theassessment participant and other factors that affect the practicality, acceptability and utility of the assessment.NOTE 1 Requirements for clients are specified in lSO 10667-1.
NOTE2 See Bibliography for examples of various professional guidelines.
NOTE3 See Annex B for further details of generally accepted technical quality guidelines.
This part of lSO 10667 does not detail the specific competences required for assessors as these are dependentupon the nature of the assessment.
2 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
specification of the terms and conditions of the engagement between the client and the service provider
NOTE Examples include, but are not limited to, details of the service or products to be delivered, duration, scope,ownership and appropriate use of intellectual property and costs.